Manage Group
The Manage Group feature allows you to create and maintain custom group identifiers. These groups help organize recipients efficiently and simplify the process of managing message distribution.
Steps to Add a Group:
Click Add Group: Navigate to Master → Manage Group and click the Add Group button.
Enter Group Name: Provide a friendly and descriptive name (e.g., WhatsApp Contact).
Enter Group Code: Enter a unique system code (e.g.,
whatsapp).Click Update: Save the new group. Click Close to cancel.
Steps to Edit a Group:
Click Edit: Click the edit icon next to the desired group row in the list.
Modify Group Name or Code: Make any necessary changes to the fields.
Toggle Active: Use the checkbox to activate or deactivate the group.
Click Update: Save the changes.
Search & Filter Options:
Group Name: Filter groups by entering a group name.
Quick Search: Use keywords to quickly find a group.
Active Checkbox: Filter the list by active or inactive groups.
Note:
- The group code must be unique and must not contain spaces and only active groups can be used in messaging flows.
- You can add contacts to this group from the Manage Contact menu and use the group while sending messages to a set of contacts.