Send Bulk WhatsApp

The Bulk SMS feature in Robeeta Cloud makes it easy to send mass messages for campaigns, announcements, or alerts. Before sending messages, make sure:

• You have enough SMS balance
• You have a valid Route, Sender ID, and DLT Template ID
• Your message content matches a DLT-registered template

Just like the Send SMS feature, you’ll see live character counters and message segments while typing your message.

Upload an Excel sheet with mobile numbers and, if needed, variables (like name, order ID, etc.). Invalid rows will be skipped automatically. You can also download a sample Excel format from the Download Sample Document section.

Steps to Send Bulk SMS

• Route: Choose the route used for sending SMS.
• Sender ID: Enter the Sender ID registered on the DLT platform.
• Template: Choose the approved template.
• Template ID: Enter the DLT Template ID.
• Campaign Name: Provide a campaign name for your reference.
• Upload Excel Sheet: Upload an Excel file with recipient details. The system will validate it.
• Click Update: This sends the messages.

Message Metrics

• Messages: Shows how many SMS segments will be sent.
• Per Message: First SMS supports 160 characters; following ones support 153 each.
• Remaining: How many characters you have left in the current message segment.
• Chars Used: How many characters your message has.
• Encoding: Uses 7-bit encoding (standard GSM characters).

DLT Template Format

DLT templates come in two types — with variables and without variables.

1. Templates With Variables

Replace DLT placeholders like {var} with ##key1##, ##key2##, etc., in your message. Then, match these keys in your Excel file.

DLT Template Example:

Hello {var}, your order {var} has been shipped and will arrive by {var}.

Use This in Robeeta Cloud:

Hello ##key1##, your order ##key2## has been shipped and will arrive by ##key3##.

Excel Format:

Mobile	key1	key2	key3
9999999999	John	12345	March 5th

SMS Sent:

Hello John, your order 12345 has been shipped and will arrive by March 5th.

2. Templates Without Variables

No placeholders required. Just write the exact message and upload an Excel sheet with only the mobile numbers.

DLT Template Example:

Dear Customer, your connection has been successfully activated.

Excel Format:

Mobile
9999999999

SMS Sent:

Dear Customer, your connection has been successfully activated.

✔️ Tips

• Ensure ##keyX## count matches the number of {var} in the template.
• Use exact column names: key1, key2, etc.
• If no variables, only use the Mobile column.
• Do not change the approved DLT message wording.

📋 Summary Table

Template Type	Message Format	Excel Columns Needed
With Variables	Hello ##key1##, your order ##key2## will arrive by ##key3##	Mobile, key1, key2, key3
Without Variables	Dear Customer, your connection has been activated.	Mobile

📁 Download Sample Document

You can download a sample Excel file to ensure you use the correct format.