Manage SMS Template

The SMS Template feature allows users to create and save reusable message formats for sending OTPs, transactional alerts, and promotional content. These templates ensure message consistency, quick reuse, and compliance with regulatory requirements through DLT registration.

How to Add an SMS Template:

• Enter Template Name: Provide a unique name to identify the template easily.

• Enter Template ID (DLT): Input the DLT-registered template ID issued from the operator’s portal.

• Select Sender ID: Choose the sender ID (Header) that will be used to send the message.

• Select Template Category: Choose from OTP, Transaction, or Promotion.

• Enter Template Content: Input the message content exactly as approved in the DLT platform.

• Check Chars Used: Verify the character count to ensure it's within SMS limits.

• Click Update: Save the template. Use the Close button to discard changes.

Template Categories:

• OTP: Used for verification messages like One-Time Passwords.
  

  • ✔ OTP templates are prioritized for faster delivery.

• Transaction: Used for order updates, billing messages, and alerts.

• Promotion: Used for marketing, advertisements, and general communication.

Manage SMS Templates:

• View Templates: All added SMS templates are listed with details like template name, DLT ID, category, sender ID, and status.

• Search & Filter: Use the search bar or filters to quickly locate a template by name, ID, category, or status.

• Edit Template: Click the edit icon to update the template name, content, or sender ID. Template ID (DLT) and category are usually fixed and cannot be modified.

• Delete Template: Remove a template permanently if it is no longer needed. Deleted templates cannot be recovered.