Robeeta Cloud Msg4 - Help Document

Robeeta Cloud Msg4 - Help Document

WhatsApp

WhatsApp Messaging in Robeeta Cloud

The WhatsApp messaging feature in Robeeta Cloud empowers users to send bulk WhatsApp text messages efficiently, similar to the Bulk SMS feature. This functionality is ideal for a range of communication needs, including marketing campaigns, event reminders, and mass outreach efforts. With WhatsApp's widespread popularity, this feature helps businesses engage with a large audience effectively and promptly.

Key Features of WhatsApp Messaging

1. Bulk Message Delivery

Users can easily send bulk WhatsApp text messages by uploading an Excel sheet with recipient details. This approach streamlines the process, saving time and ensuring accurate message distribution.

2. Personalized Messaging

Customize messages with placeholders, allowing for personalized communication that resonates with each recipient, improving engagement and response rates.

3. Tracking & Reporting

Gain valuable insights into message delivery and engagement through built-in tracking and reporting features. Monitor delivery status, read receipts, and more to evaluate the effectiveness of your campaigns.

4. Excel Sheet Support

Upload an Excel sheet with contact details and message parameters to send messages in bulk. A sample document is available for guidance on the correct format.

5. Schedule Bulk WhatsApp

The new Schedule Bulk WhatsApp feature allows users to plan and automate the delivery of WhatsApp messages at a specific date and time. This scheduling option is perfect for aligning message delivery with key events, promotions, or customer behaviors. Users can set a future date and time for the messages, ensuring timely communication and improving engagement.

6. Optimized Communication

By automating message delivery, users can save time and ensure messages are sent at the most effective moments, maximizing engagement, response rates, and overall communication success.